Returns & Exchanges

At Shire Saddleworld Home, we strive for complete satisfaction with every purchase; however, if your equestrian gear or apparel isn't a perfect fit, we offer a 30-day return policy for unused items in original packaging.

Return Process

• 1.
  Initiate Your Request

  Log into your account or contact our support team with your order number to request a Return Merchandise Authorization (RMA) within 30 days of delivery.

• 2.
  Package Your Items

  Ensure all products are clean, hair-free, and in their original tags and packaging, then securely box them to prevent damage during transit.

• 3.
  Ship to Our Warehouse

  Affix the provided return shipping label to your package and drop it off at any authorized courier location; please retain your tracking receipt for confirmation.

• 4.
  Quality Inspection & Refund

  Once our specialists verify the condition of the returned sports equipment, we will process your refund or exchange within 5-7 business days.